Cleaning Charges

Cleaning charges are assessed per stay for cleaning the unit after guest check out, regardless of the length of stay.  These will be collected as part of the reservation deposit, and will be fully refunded if you cancel reservation before arrival.

Keeper’s Room                                                $30

Bookeeper’s Room                                         $30

Lighthouse Keeper’s Apartment                  $75

Head Keeper’s House                                    $95

Assistant Keeper’s Houses (#s 2, 3 & 4)    $120

Pet Charges

Pets are welcome in Head Keeper’s House, Assistant Keeper’s Houses 2, 3 & 4 and the Bookkeeper’s Room.  The charge is $25 per pet, maximum of 3 pets per house in the Head Keeper’s House and  Assistant Keeper’s Houses 3. There is a maximum of 2 pets in Assistant Keeper’s Houses 2 & 4 and Bookkeeper’s Room.  These will be collected as part of the reservation deposit, and will be fully refunded if you cancel your reservation before arrival.

Please note that all dogs must be on leash when outside of the vacation home, and dogs should not be left in the homes when you go out.  We also expect your dogs to be kept quiet, particularly in the evenings, as a courtesy to our other guests. Click on this Pet & Service Animal Policy to review all the requirements for having a pet be part of your stay.

Cancellation Policy 

We are a small, nonprofit organization and do not have the ability to recover from cancellations that larger hotels do, so we have the following cancellation policy.  Your understanding in this regard is greatly appreciated.  Only the rental rates are used to calculate cancellation charges. All Cleaning Charges, Pet Charges, and Lodging Taxes will be refunded to the customer, only the rental rates are calculated into the cancellation charges.

31 days or more before arrival:  $100 Cancellation Charge charged, balance of deposit is refunded.
Less than 31 days (15-30 days): We will retain 50% of the rental rate of your deposit, then refund the balance of the rental rate plus any taxes, cleaning and/or pet fees.
Less than 15 days (0-14 days): We will retain the entire rental rate but will refund the taxes, cleaning and/or pet fees associated with the reservation.

* Rebooking Charges 

We allow guests to change their reservation date(s) one time instead of cancelling the reservation.  If you choose to rebook your reservation instead of cancelling it, your cancellation charge may be waived.  The following is the Rebooking Charges schedule:
31 days or more before arrival:  $50 Rebooking Charge will be charged in lieu of the $100 Cancellation Charge.
Less than 31 days (15-30 days):  $50 Rebooking Charge and $50 per reservation day charged in lieu of 50% Cancellation Charge.
Less than 15 days (0-14 days):   No Rebooking option offered.

If you have rebooked your reservation once and need to cancel or rebook again, you will be charged the appropriate cancellation charge as detailed in the Cancellation Policy above.

COVID-19 Policy & Agreement

All guests staying in our cottages agree to comply with the operative Mendocino County Health Officer orders (https://www.mendocinocounty.org/community/novel-coronavirus/health-order) and agree to reimburse PALKI costs of housing at its current daily lodging rate, plus food and basic essential need costs in the event a guest, without primary residence in the County, is determined by a medical professional to require isolation or quarantine for COVID-19 during their stay without recourse against the County of Mendocino and comply with any and all isolation/quarantine orders and contract tracing required by County public health authorities. For guests who maintain primary residence in Mendocino County or at such other location as Public Health determines would be safe to travel, Public Health will authorize their return home for isolation and quarantine purposes.